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Genshin Impact PC Game Crashing Fixes

Are you experiencing frequent crashes while playing Genshin Impact on your PC? If so, you’re not alone. In this article, I will discuss some common fixes for Genshin Impact PC game crashing issues.

Verify System Requirements and Specs

To ensure your system is compatible with Genshin Impact, it’s crucial to verify the system requirements and specs. Check if your graphics processing unit meets the minimum requirements, especially if you have an Nvidia or AMD GPU. Make sure you’re running a supported operating system, such as Windows 10, 8.1, or 7, and that your personal computer has a 64-bit processor.

If your game is crashing, open the Task Manager (Windows) to see if any processes are hogging resources. Update your device drivers, especially for your graphics card and CPU, to ensure they are optimized for the game. You can also try booting the game in compatibility mode by right-clicking the .exe file and selecting properties.

If you’re still experiencing issues, consider reaching out to technical support for further troubleshooting. Additionally, forums like Reddit may have helpful tips from other players who have encountered similar problems. By verifying your system requirements and specs, you can potentially resolve crashing issues and enjoy a smoother gaming experience.

Run with Administrative Rights

Windows UAC prompt

To run Genshin Impact with administrative rights, right-click on the game’s executable file and select “Run as administrator. ” This will give the game the necessary permissions to access system resources and may help resolve crashing issues. Additionally, make sure your graphics drivers are up to date and that your gaming computer meets the game’s system requirements. If the game continues to crash, consider running it in compatibility mode for an older version of Windows. If you’re still experiencing issues, reach out to the game’s technical support for further assistance.

Adjust Resolution and Graphics Settings

Setting Recommended
Resolution 1920×1080 (Full HD)
Graphics Quality High or Ultra
Texture Quality High
Anti-aliasing FXAA or TAA
Shadow Quality Medium or High
Post-processing Medium
View Distance Medium or High

Update Graphics Driver

To update your graphics driver, first, open the Device Manager by pressing the Windows key + X and selecting “Device Manager” from the context menu. Look for the “Display adapters” category and expand it to see your GPU. Right-click on your GPU and select “Update driver. ” Choose the option to search automatically for updated driver software. If Windows doesn’t find an updated driver, you may need to visit the website of your GPU manufacturer (Nvidia, AMD, Intel, etc. ) to download and install the latest driver manually.

After updating the driver, restart your computer to apply the changes. This simple step can often resolve crashing issues in Genshin Impact.

Install Latest Windows Updates

Windows update process

To fix crashing issues in Genshin Impact on your PC, it’s important to ensure that you have the latest Windows updates installed. Check for Windows updates by clicking on the Start menu, selecting Settings, then Update & Security, and finally Windows Update. Make sure to download and install any available updates.

If you are still experiencing crashes after updating Windows, you may want to consider updating your device drivers as well. Open Device Manager by pressing the Windows key + X, then select Device Manager. Look for any devices with a yellow triangle, indicating that the driver needs to be updated. Right-click on the device and select Update driver.

Keeping your operating system and device drivers up to date can help resolve crashing issues in Genshin Impact and improve overall system stability.

Check for Corrupted Game Files

Check for corrupted game files

  • Open the Genshin Impact launcher

    • Double-click the Genshin Impact desktop shortcut or find the launcher in your program files.
  • Click on the gear icon to open the settings menu

    • Look for the gear icon or settings option within the launcher interface.
  • Select the “Check for Game File Corruption” option

    • This will initiate a scan of the game files to identify and repair any corrupted files.
  • Wait for the scan to complete

    • Depending on the size of the game files, this process may take some time to finish.
  • Restart the game launcher

    • After the scan is complete, close and reopen the launcher to see if the crashing issue has been resolved.

Manage Background Applications and Clean Boot

To manage background applications and perform a clean boot to fix Genshin Impact PC game crashing issues, you can start by managing background applications through the Task Manager in Windows. Press Ctrl + Shift + Esc to open Task Manager, then go to the “Startup” tab and disable any unnecessary applications that may be running in the background.

Next, perform a clean boot by pressing the Windows key + R to open the Run dialog, then type “msconfig” and press Enter. In the System Configuration window, go to the “Services” tab and check “Hide all Microsoft services,” then click “Disable all.” After that, go to the “Startup” tab and click “Open Task Manager,” then disable any startup items.

After managing background applications and performing a clean boot, try running Genshin Impact to see if the crashing issues have been resolved. If the problem persists, you may need to update your graphics processing unit (GPU) drivers or seek further troubleshooting assistance.

Frequently Asked Questions

What to do if my Genshin screen freezes?

If your Genshin screen freezes, try closing the game and then reopening it to fix the issue temporarily.

Why is Genshin not responding?

Genshin may not be responding due to potential bugs or crashes that could be fixed with a game update. It’s also important to check your internet connection as Genshin Impact is an online game, so a stable connection is necessary. Restarting your device and relaunching the game could also help resolve the issue.

Why does Genshin loading screen crash?

The Genshin Impact loading screen may crash due to outdated or missing device drivers, particularly the graphics card driver. Regularly updating device drivers can help prevent this issue.

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