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Home » HP Photosmart 5520 Scan to Computer Guide

HP Photosmart 5520 Scan to Computer Guide

In this guide, I will provide step-by-step instructions on how to scan documents or photos from an HP Photosmart 5520 printer to your computer.

Resolving Jammed Paper Issues

  • Step 1: Check for jammed paper in the input tray
    • Open the input tray and visually inspect for any stuck or jammed paper
    • If paper is found, gently remove it by pulling it out in the direction it would normally feed
  • Step 2: Clear any paper jams from the output tray
    • Open the output tray and check for any paper jams
    • If paper is stuck, gently remove it by pulling it out in the direction it would normally feed
    • Make sure to remove any torn pieces of paper to prevent future jams
  • Step 3: Check for jammed paper in the automatic document feeder (ADF)
    • If your printer has an ADF, open it and check for any jammed paper
    • If paper is found, gently remove it by pulling it out in the direction it would normally feed
  • Step 4: Restart the printer
    • Turn off the printer, wait a few seconds, and then turn it back on
    • This can help reset the printer and clear any remaining paper jam issues

Addressing Poor Print Quality

If you are experiencing poor print quality with your HP Photosmart 5520, there are a few steps you can take to address the issue.

First, check the ink levels in your printer. Make sure that the ink cartridges are not empty or low as this can affect the quality of your prints.

Next, clean the printhead to remove any clogs or debris that may be causing the issue. You can usually do this through the printer’s maintenance menu.

If cleaning the printhead does not improve the print quality, you may need to calibrate the printer. This can also usually be done through the printer’s menu settings.

Lastly, check your printer settings to ensure that you are using the correct paper type and print quality settings for the document you are trying to print.

Comparing Laser and Inkjet Technologies

Technology Laser Inkjet
Printing Speed Faster Slower
Cost per Page Lower Higher
Quality Sharper text and graphics Richer colors
Initial Cost Higher Lower
Nozzle Clogging Less likely More likely

Troubleshooting Wireless Connectivity Problems

HP Photosmart 5520 printer with no WiFi connection

If you are experiencing wireless connectivity problems while trying to scan to your computer with the HP Photosmart 5520, there are a few troubleshooting steps you can take to resolve the issue.

First, ensure that your printer and computer are connected to the same wireless network. Check the network settings on both devices to make sure they are properly configured.

Next, restart both your printer and computer to refresh the connection. Sometimes a simple reboot can fix connectivity issues.

If the problem persists, try moving your printer closer to the wireless router to improve the signal strength. Interference from other electronic devices can also disrupt the connection, so try moving these devices away from your printer.

Additionally, check for any software updates for your printer and computer. Updating the firmware can often resolve connectivity issues.

If these steps do not resolve the problem, refer to the HP Photosmart 5520 user manual for more advanced troubleshooting options or contact HP customer support for further assistance.

Understanding Print Specifications and Features

To scan a document or image to your computer using the HP Photosmart 5520, follow these steps:

1. Place the document or image you wish to scan on the scanner glass.
2. Press the Scan button on the printer.
3. Select the computer you want to scan to from the list of available devices.
4. Customize the scan settings to your preferences, such as choosing the file type and resolution.
5. Press the Start Scan button to begin the scanning process.

Managing Paper Pickup and Frequent Jams

To manage paper pickup and frequent jams with your HP Photosmart 5520 when scanning to your computer, follow these steps:

1. Check for any paper jams: Open the printer’s access door and carefully remove any jammed paper. Make sure to clear any small pieces of torn paper as well.

2. Clean the paper path: Use a lint-free cloth and a small amount of water to gently clean the rollers and paper path to prevent further jams.

3. Adjust the paper settings: Ensure that the paper you are using matches the settings on the printer’s control panel or computer software to prevent misfeeds.

If you continue to experience issues with paper pickup or jams, refer to the HP Photosmart 5520 user manual for further troubleshooting steps.


How do I get my HP printer to scan to my computer?

To get your HP printer to scan to your computer, you can access the settings by clicking on the clock in the bottom right corner of your computer screen. From there, click on the Settings icon, scroll down to Advanced, and then click on Print and scan. Choose your printer and adjust any settings as needed in the menu on the right and in More settings.

How do I connect my HP Photosmart 5520 to my computer?

To connect your HP Photosmart 5520 to your computer, you will need to start by installing the printer software and drivers. Additionally, create an HP account and register your printer. Then, connect your printer to Wi-Fi, load paper, and install cartridges.

How do I scan a picture from my printer to my computer?

To scan a picture from your printer to your computer, you can go to the settings on your Windows computer by following the path: Start > Scan > Settings > Devices> Printers & Scanners. Then choose a printer and select Manage > Scanner > Open scanner > Scan. On a Mac, you can go to Apple Menu > System Preferences > Printers & Scanners, choose a printer, and select Scan > Open Scanner > Scan.

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