Are you experiencing issues with your Adobe installer getting stuck at 90% and showing an upgrade status saying there is a newer version available? Here are 3 fixes to try.
Generic Troubleshooting Methods
1. Clear the installer cache: To resolve the Adobe installer stuck at 90%, try clearing the installer cache. Press Windows + R, type “appwiz.cpl” and press Enter. Locate Adobe Creative Cloud, right-click and select Uninstall/Change. Follow the prompts to clear the cache and then reinstall the program.
2. Disable antivirus software: Sometimes, antivirus software can interfere with the installation process. Temporarily disable your antivirus software and then try running the Adobe installer again. Remember to re-enable your antivirus software once the installation is complete.
3. Check for Windows updates: Ensure that your operating system is up to date by checking for Windows updates. Press Windows + I, select Update & Security, and click on Check for updates. Install any pending updates and then try running the Adobe installer again.
Utilize a Direct Download Client
If your Adobe installer is stuck at 90% and the upgrade status says a newer version is available, there are a few fixes you can try.
First, try utilizing a direct download client to bypass the installer hang-up. This can often help you get past the 90% mark and complete the installation successfully.
If that doesn’t work, you can also try manually uninstalling the current version of Adobe and then attempting to install the new version. Sometimes, remnants of the old version can cause issues with the upgrade process.
Another option is to check for any pending updates or patches for your operating system. Sometimes, a missing update can cause compatibility issues that prevent the installation from completing.
By trying these three fixes, you should be able to get past the 90% mark and successfully upgrade your Adobe software.
Run Setup in Compatibility Mode with Admin Rights
If you’re experiencing the Adobe installer getting stuck at 90% and the upgrade status indicating a newer version, there are a few fixes you can try. One solution is to run the setup in compatibility mode with admin rights. To do this, right-click on the Adobe installer icon and select “Properties” from the context menu.
Next, go to the “Compatibility” tab and check the box that says “Run this program in compatibility mode for:” and select the appropriate operating system from the drop-down menu. Then, check the box that says “Run this program as an administrator” and click “Apply” then “OK” to save the changes.
By running the setup in compatibility mode with admin rights, you may be able to bypass the issue and successfully complete the installation process.
Disable Antivirus Temporarily
To disable the antivirus temporarily, locate the antivirus software icon in the system tray or open the antivirus program from the Start menu. Look for an option to disable the antivirus or turn off real-time protection. Follow the prompts to confirm and disable the antivirus. Once disabled, attempt to run the Adobe installer again to see if it progresses past 90%.
If disabling the antivirus temporarily does not resolve the issue, consider trying other fixes such as clearing the Adobe installer cache or using the Adobe Creative Cloud Cleaner Tool to uninstall previous versions of Adobe software. If you continue to encounter issues, consider reaching out to Adobe support for further assistance.