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6 Ways to Fix Cannot Identify Server Error

In this article, I will discuss six ways to fix the “Cannot Identify Server Error”.

Understanding Server Verification Errors

When encountering server verification errors, it is important to understand the root cause of the issue. These errors often occur due to mismatched certificates or incorrect server settings.

One common solution is to check the SSL certificate being used by the server. Make sure it is properly configured and up to date.

If using Safari or another web browser, try clearing the cache and cookies. This can help resolve any stored data conflicts causing the error.

Another option is to reset network settings on your iPhone. This can often resolve connectivity issues that may be causing the server error.

When all else fails, consider updating your device’s software or firmware. Sometimes glitches or bugs in older versions can cause server verification errors.

Restart and Reset Strategies for Resolving Verification Issues

Restart button

  • 1. Restart your device:
    • Turn off your device completely.
    • Wait for a few minutes before turning it back on.
    • Check if the verification issue is resolved.
  • 2. Reset your network settings:
    • Go to Settings on your device.
    • Find the option to reset network settings.
    • Confirm the reset and wait for your device to restart.
    • Attempt to verify the server connection again.
  • 3. Clear cache and cookies:
    • Open Settings on your browser.
    • Find the option to clear cache and cookies.
    • Select the time range and confirm the clearing process.
    • Try accessing the server again to see if the issue is resolved.

Deleting and Re-adding Email Accounts for Troubleshooting

One troubleshooting method for fixing the “Cannot Identify Server Error” is to delete and re-add your email accounts:

This process can help refresh the connection between your device and the email server, resolving any potential issues that may be causing the error.

To do this on an iPhone:

1. Go to Settings.
2. Scroll down and select Mail.
3. Choose the email account you are having trouble with.
4. Tap Delete Account and confirm.
5. Re-add the email account by selecting Add Account and entering the necessary information.

After completing these steps, check to see if the error has been resolved. If not, you may need to try other troubleshooting methods.

Updating System and Carrier Settings to Ensure Compatibility

Updating System and Carrier Settings: Make sure your device’s system and carrier settings are up-to-date to ensure compatibility with the server. Check for any available updates for your device’s operating system and carrier settings.

For iOS Devices: Go to Settings > General > Software Update to check for any available updates. For carrier settings, go to Settings > General > About and if there’s an update available, you’ll see a prompt to update.

For Android Devices: Go to Settings > System > Software Update to check for any available updates. For carrier settings, go to Settings > About Phone > Software Information and check for any updates.

By keeping your system and carrier settings updated, you can help resolve any compatibility issues causing the “Cannot Identify Server” error.


Why does my iPhone keep saying Cannot identify server identity?

Your iPhone keeps saying “Cannot Verify Server Identity” because it is unable to confirm the authenticity of the server’s certificate due to various reasons such as a mismatched domain name or an untrusted certificate issuer.

How do I verify my mail server on my iPhone?

To verify your mail server on your iPhone, you can go to the settings screen and check the “Incoming Mail Server” and “Outgoing Mail Server” settings. Additionally, you may want to verify the folder settings as well.

What to do when Safari Cannot verify server identity?

When Safari cannot verify server identity, you can try restarting your device, quitting and restarting the mail app, resetting network settings, deleting and re-adding the mail account, resetting all settings, disabling SSL, or repairing the iOS system.

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