Skip to content
Home » Connected Internet but Webpages Won’t Load – How to Fix

Connected Internet but Webpages Won’t Load – How to Fix

Ever experienced the frustration of having a connected internet but webpages won’t load? Here are some solutions to help you fix this issue.

Diagnosing Connection Issues with Ping Tests

If you are experiencing connection issues despite being connected to the internet, you may need to diagnose the problem using ping tests. Open the command prompt on your computer by typing “cmd” in the search bar and pressing Enter. Next, type “ping” and press Enter to send packets of data to the Google website. If the ping command returns successful results with low latency, the issue may lie elsewhere.

If the ping test shows high latency or packet loss, there may be a problem with your internet connection. Check your router and modem to ensure they are functioning properly. You may also want to try rebooting your devices or contacting your internet service provider for assistance. Additionally, scan your computer for malware or viruses that could be affecting your connection. By running ping tests and troubleshooting your network, you can identify and resolve any connection issues preventing webpages from loading properly.

Troubleshooting with Internet Connection Restart

If you are connected to the internet but webpages are not loading, try troubleshooting by restarting your internet connection. First, unplug your modem and router from the power source. Wait for about 30 seconds before plugging them back in. This will reset your connection and may resolve the issue.

Next, restart your computer or device to ensure that any lingering connection issues are cleared. After restarting, try accessing the websites again to see if the problem is fixed.

If you are still experiencing difficulties, clear your browser’s cache and cookies. This can help eliminate any temporary files that may be causing the loading issue.

Finally, if none of the above steps work, contact your Internet Service Provider to check if there are any outages in your area or if there are any specific issues with your connection.

Clearing Browser and DNS Caches

  • Clear Browser Cache
    • Open Chrome and click on the three dots in the top right corner
    • Select More tools and then Clear browsing data
    • Choose the time range and check the box next to cached images and files
    • Click Clear data
  • Clear DNS Cache
    • Open Command Prompt by searching for it in the start menu
    • Type ipconfig /flushdns and press Enter
    • You should see a message saying Successfully flushed the DNS Resolver Cache

Adjusting Firewall, Antivirus, and DNS Settings

To adjust your firewall settings, open your firewall software and navigate to the settings or configuration section. Check that the firewall is not blocking your web browser or any essential network connections. Make sure your antivirus software is not blocking your web browser or any necessary network connections. Review the settings and whitelist your web browser if needed. Adjusting your DNS settings can help resolve connectivity issues. Go to your network settings and manually set your preferred DNS server to a public DNS like Google’s (8.

8. 8. 8 and 8. 8. 4. 4).

Restart your computer and router after making these adjustments to see if the issue is resolved. If not, consider seeking further assistance from a network administrator.


Why is my internet connected but Web pages not opening?

Your internet is connected but web pages are not opening because your network connection may have been dropped on your device. Check your network connection by going to Settings > Network to troubleshoot the issue.

Why is my internet connected but nothing will load?

Your internet may be connected but nothing is loading due to various reasons. One common cause could be issues with your router or modem, such as a loose cable. It could also be a more technical issue causing the problem.

Why is a website not available but I have internet?

A website may not be available even if you have internet connection because the webpage might be down. It’s also a good idea to check the web address in the address bar and try accessing the webpage on another device connected to the same network to see if the issue is with the website itself or your connection.

Why is my laptop connected to the Internet but not browsing?

Your laptop may be connected to the Internet but not browsing due to issues with your router or network adapter settings. Try restarting your router and PC first. Check the network adapter settings to ensure it is set to automatically obtain an IP address. You can do this by going to Control Panel > Network and Sharing Center > Change adapter settings.

Was this article helpful?